View job status

Overview

Job status indicators are used to provide a visual indication of the progress of the job. The job status is automatically updated based on milestones, for instance on creation, scheduling, acceptance, commencement, and completion of a job. They are also related to the job’s allocation status.

When a resource is allocated to a job, a job allocation record is created. The Skedulo web app tracks the status of each job allocation record to determine the job status.

Job status and job allocation status relationship table

The table below describes each job status and its meaning, as well as the job allocation status relationship.

Job Status Description Job Allocation Status
Queued The job has been created but no date/time has been set, and no resource(s) have been allocated yet. N/A
Pending Allocation The job has a date and time, but no resource(s) have been allocated yet. N/A
(Declined)
Pending Dispatch The job has been allocated and is ready to be dispatched to the allocated resource(s). Pending Dispatch
Dispatched A job notification has been sent to the resource(s) and is located on the notifications view of the resource(s) mobile app. Dispatched
Ready All allocated resources have accepted the job using the Accept Job button in the mobile app, or have replied to the received SMS notification with “Yes…”. Confirmed
En Route All allocated resources have started traveling to the job. This is triggered by tapping the button labeled “Start Travel” (by default) on the mobile app. En Route
On-Site All allocated resources have arrived at the job site. This is triggered by tapping the button labeled Check In (by default) on the mobile app. Checked In
In Progress All allocated resources have started the job. This is triggered by tapping the button labeled In Progress (by default) in the mobile app. In Progress
Complete All allocated resources have completed the job. This is triggered by tapping the button labeled (by default) Complete in the mobile app. Complete
Cancelled This status is used to identify jobs that have been canceled by either the scheduler or resource. Cancelled/Deleted

Places where you can view a job’s status

Job cards in the Skedulo web app

The following image shows a job card from the scheduling console of the Skedulo web app. It displays the current job allocation status (per resource).

The job status on the job cards in the Skedulo web app.

Status panel.

Job details in the Skedulo web app

A job’s current status can be seen in the job details view. In fact, there are two status indicators:

  • One recording the overall job’s status (located in the job header).
  • One recording the resource’s current job allocation status (one indicator per allocated resource).

Job allocation status as seen in a resource’s mobile app

The following image shows an allocated job in the Skedulo mobile app. Its job allocation status is set to Dispatched.

An example of job allocation status as seen in a resource’s Skedulo mobile app.

The Skedulo Mobile App: Job Workflow